Innov8t & Image IT Group Acceptable Use Policy (AUP) and Terms of Service (TOS)

This document details Innov8t’s / Image IT Group’s Acceptable Use Policy (AUP) and Terms of Service (TOS) for all customers availing of Hosting and Domain services. The company is referred to as Innov8t Web Services / Image IT Group throughout this document. Innov8t Web Services / Image IT Group agrees to provide the client with web hosting / domain registration for a monthly/annual fee.

All services provided by Innov8t Web Services / Image IT Group may be used for lawful purposes only. The storage, viewing, transmission of any information or data in breach of Irish, or any other country, law is prohibited including adult only content, copyrighted material, material protected by trade secrets, and any other material restricted (at the company’s sole discretion) by Innov8t Web Services/ Image IT Group. The client agrees to indemnify Innov8t Web Services / Image IT Group from any claims resulting from the use of this service.

A fair usage policy applies to all shared hosting accounts, with a maximum inode capacity per account of 50,000 (100,000 for business plan users). Your hosting account is not to be used as a file store rather to store publicly accessible web content.

You are free to use scripts provided they do not affect the normal operation of the server. In the event a script affects normal server operation, Innov8t Web Services / Image IT Group reserves the right to disable the account.

The installation of Proxy servers are prohibited.

Account Limits

  • The following limits set for accounts on shared hosting and shared business hosting servers:
  • Shared Hosting 1
  • Maximal amount of RAM all client’s processes can use: 512Mb
  • 1024kBps bandwidth
  • Maximal percentage of CPU time: 50 %
  • Maximal number of concurrent web-server requests: 20
  • 512kBps bandwidth
  • 50,000 inodes (files and directories)

Business hosting:

  • Maximal number of concurrent web-server requests: 40
  • Maximal amount of RAM all client’s processes can use: 1Gb
  • Maximal percentage of CPU time: 50 %
  • Maximal amount of RAM all client’s processes can use: 1Gb
  • 100,000 inodes (files and directories)

Withdrawal of Service:

Innov8t Web Services / Image IT Group reserves the right to refuse or cancel service. Accounts cancelled due to policy violations will not be refunded.

Spamming

You must not use the Innov8t Web Services / Image IT Group server or services for spamming or similar email messages.

Indemnification:

Customer agrees that it shall defend, indemnify, save and hold Innov8t Web Services / Image IT Group (or it’s employee’s/owners) harmless from any and all demands, liabilities, losses, costs and claims, including reasonable legal fees asserted against Innov8t Web Services / Image IT Group, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents, employees or assigns.

Refund Policy:

You may cancel your account at any time before your next billing date, and you will not be billed for the next period. No refunds will be given.

Disclaimer:

Innov8t Web Services / Image IT Group will not be responsible for any damages your business may suffer. Innov8t Web Services / Image IT Group makes no warranties of any kind, expressed or implied for services we provide. Innov8t Web Services / Image IT Group disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Innov8t Web Services / Image IT Group and its employees. Innov8t Web Services / Image IT Group makes no “uptime” guarantees. Innov8t Web Services / Image IT Group keeps backups of key server systems only and these backups are not available for customer use. Innov8t Web Services / Image IT Group can accept no responsibility for any loss of data or consequences arising from this. Innov8t Web Services / Image IT Group always advises clients to back up their site data regularly for their own protection. Other backup systems provided are given as a courtesy only, and should not be depended upon for ensuring your data is secure. Innov8t Web Services / Image IT Group furthermore expects that its customers who provide hosting services (resellers) to others will ensure its customers fully comply with all applicable laws concerning the privacy of online communications and any other policy of Innov8t Web Services / Image IT Group. A customer’s failure to comply with those laws will violate this policy. If a customer provides hosting services (resellers) to others and decides to cancel their reseller hosting account with Innov8t Web Services / Image IT Group then Innov8t Web Services / Image IT Group will not be responsible for maintaining hosting for the resellers customers. All communications (emails, verbal or written) are between Innov8t Web Services / Image IT Group and the client. These communications are private and are therefore not to be shared with any other parties. Finally, Innov8t Web Services / Image IT Group wishes to emphasize that in accepting services, customers indemnify Innov8t Web Services / Image IT Group for the violation of any law or Innov8t Web Services / Image IT Group policy, that results in loss to Innov8t Web Services / Image IT Group or the bringing of any claim against Innov8t Web Services / Image IT Group. This means that if Innov8t Web Services / Image IT Group is sued because of activities of the customer that violate any law, or this policy, the customer will pay any damages awarded against Innov8t Web Services / Image IT Group, plus costs and reasonable legal fees. Failure to comply with any of our terms & conditions will result in grounds for immediate account deactivation. Innov8t Web Services / Image IT Group reserves the right to change, edit, or update the policies contained in this document at any time for any reason without notice.