Image IT Group has been providing cost effective IT Support & Computer Maintenance Services to SMEs and the Educational Sector in Louth, Meath, Cavan, Monaghan, and Dublin for over 20 years.
Our Support philosophy is to work with clients to determine the level and type of Support Service required taking into account client’s in-house technical expertise, current IT setup, future plans, and budget.
All IT Support & Computer Maintenance Services are delivered against a service level agreement (SLA), which is agreed with and signed-off by customers before service commencement.
Since 1988, Image IT Group has grown to be the largest and most efficient provider of Computer Maintenance & Support Services in the North East.
Drawing on years of customer oriented experience we provide our customers with complete IT solutions and flexible on-going Support Services that enables clients determine the optimal level of support needed for their business.
Support Services Infrastructure
In 2005, Image IT Group invested in a “Technical Helpdesk” and implemented two leading technology products that allow us meet and exceed our service level agreements (SLA).
Server and Network monitoring allows our engineers to monitor and proactively manage workstations and servers for our client base. Within our Helpdesk we deploy key technologies from industry leading vendors to quickly identify problems and resolve them with minimum downtime for our valued customers..
Tailored Support Services
Image IT Group’s Tailored Support Services allow SMEs, Schools, and Educational Centres choose the type & level of IT Support & Computer Maintenance required for their individual needs.
Each individual company and school places varying emphasis on what is important to them and, because budgets are tight, they need to prioritise which Support Services best suit their requirements.